Is there any part of your business that you have ignored lately?
King Solomon wrote, “Through” avoiding work “the rafters sag, and through slackness the house leaks” (Eccl. 10:18 NASB).
Unhappy customers rarely turn into a flood of lost customers overnight.
Establish a system to measure every customer complaint, merchandise return or billing problem. Determine a quality standard and then measure for any decrease.
Faithfully maintain your measurement records and take immediate action when problems increase, before you notice any loss of business.
Your effort in establishing a customer quality-measuring system will keep your customers solid and your business from leaking.
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Steve Marr has learned from 40 years of business experience that God's way works.
As an author, speaker and business consultant, Marr helps companies and organizations apply the ancient wisdom of the Bible to avoid the common mistakes and headaches of growing a business.
Marr offers spiritual and practical insights through one-on-one consulting, a monthly syndicated business column, his best-seller books Business Proverbs, Roadmap to Success, and the 2007 release of Integrity in the Workplace, and the one-minute radio feature "Business Proverbs," which can be heard on over 1,200 radio stations internationally. He also provides radio interviews on time sensitive business topics and how being a godly business person brings glory to the Lord.
Marr uses compelling case studies to generate discussion on the business and Biblical principles he offers. Steve involves the audience to make each event practical in application. Seminar notes are available to allow particpants to act upon the "take aways."
He can help you, your business or group find peace of mind, hope and satisfaction in doing business God's way.
