When a major snafu hits your business, how do you get to the core issue?

Paul wrote, "Every fact is to be confirmed by the testimony of two or three witnesses" (2 Cor. 13:1 NASB).

When we have a mess to fix, what we need first are facts and a clear understanding of the issue.

Don't jump to conclusions or accept the first story you hear.

Ask everyone involved for the facts and clarify. Keep everyone focused on what went wrong and how to improve the situation. Clarity will emerge as each person confirms the facts.

Then, your decisions and actions will be based on solid information as you lead to grow your business.

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