Hosea wrote, "...the people without understanding are ruined" (Hos. 4:14 NASB).
Customers should drive any business.
The only way you will understand customers is to spend time with clients and ask how they appreciate your current service or product. Understand and correct any deficiencies in your delivery.
Then, ask what new product or service they would like. Learn to anticipate future needs and customer demand.
New computer programs sold to the public are based on the developer's understanding of new business needs.
Let understanding fuel your growth.
All rights reserved. Used by permission.