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Secure Password Reset Tool

This a User Guide for the new password reset tool. This tool allows end-users to reset their own passwords by using information they have previously entered, such as a cell phone number, an alternate email address, or by answering three secret questions. Once satisfying one of the password reset options, the tool allows the user to setup a new password that will take effect immediately.

Security Data Must Be Setup PRIOR To The Using The Reset Password Tool

Go to, where you will log in with your full email address (username) and current password, or the password just provided to you by cfaith customer service (after resetting it). The number is 800-748-8107 if this still needs to be done. Our hours are 9 a.m.- 5 p.m. (CST), Monday-Friday.


You will need to complete at least one of the three security fields:
  1. Cell phone
  2. Alternate Email Address
  3. Secret Questions/Answers (all 3 Qs & As)

Click “Save”. Once the save is confirmed, click “Log out”.

To Use The Password Reset Tool

Once the security fields have been set up, customers may, at any time, go to:

Enter the full email address, and click “Next”.


Whatever security fields were previously set up will display as options to select for validating the customer’s security information. Select which one to use, and click “Next”.


Either answer the questions that display and click “Next” or follow the link in the text message sent to cell phone or alternate email address.


Enter new password twice, click “Change Password”.



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About Us

The online ministry of cfaith has been helping people discover faith, friends and freedom in the Word since 2000. Cfaith provides a unique and comprehensive collection of faith-building resources for the worldwide faith community.

At cfaith, you can strengthen your faith and deepen your understanding of the Word of God by digging into the vast collection of teaching articles, streaming audio and video messages, and daily devotionals. No other website offers such a unique and extensive collection of spiritual-growth resources aimed at helping you grow in your knowledge of the Word.




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Contact Us

Business Hours:

Monday—Friday: 9 a.m.—5 p.m. CST
Saturday & Sunday: Closed


(763) 488-7800 or (800) 748-8107

Mailing Address:
9201 75th Avenue North
Brooklyn Park, MN 55428


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Please ignore the “Secret Key” field; it is not needed to log in to cfaith.

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