When training new staff members, are you careful to train them thoroughly in how to properly serve customers?
God told Moses, “See…that you make all things according to the pattern which was shown you…” (Heb. 8:5 NASB).
Customer service and product quality will only be as good as our staff perform.
When training new workers, carefully explain your process and be clear how the work needs to be accomplished to effectively serve customers.
Then observe them working to ensure your training was understood and implemented.
Staff will then be effective in serving customers.
All rights reserved. Used by permission.
Steve Marr has learned from 40 years of business experience that God's way works.
As an author, speaker and business consultant, Marr helps companies and organizations apply the ancient wisdom of the Bible to avoid the common mistakes and headaches of growing a business.
Marr offers spiritual and practical insights through one-on-one consulting, a monthly syndicated business column, his best-seller books Business Proverbs, Roadmap to Success, and the 2007 release of Integrity in the Workplace, and the one-minute radio feature "Business Proverbs," which can be heard on over 1,200 radio stations internationally. He also provides radio interviews on time sensitive business topics and how being a godly business person brings glory to the Lord.
Marr uses compelling case studies to generate discussion on the business and Biblical principles he offers. Steve involves the audience to make each event practical in application. Seminar notes are available to allow particpants to act upon the "take aways."
He can help you, your business or group find peace of mind, hope and satisfaction in doing business God's way.