When you make key business decisions, do you use feelings or sound judgment? The Apostle Paul wrote that we are to "...have sound judgment" (Romans 12:3 NASB). One of the most difficult challenges for the manager is to separate personal feelings from objective...
How do you interview prospective administrative assistants or office support staff? Jesus taught, "He who is faithful in a very little thing is faithful also in much..." (Luke 16:10 NASB). Effective interview questions will help you determine and employee's past...
When hiring new managers, are you careful to discern good judgment? King Solomon wrote, "Leave the presence of a fool..." (Proverbs 14:7, NASB). The dictionary defines a fool as "a person lacking in judgment or prudence." During an interview, ask three key...
Do you pursue fights with business colleagues, or do you stop them before they start? King Solomon wrote, "the begging of strife is like letting out water, so abandon the quarrel before it breaks out" (Proverbs 17:14, NASB). When we become frustrated or angry with...
Are you clear with staff about where you are leading them? Jesus said, "...you know the way where I am going" (John 14:4, NASB). Clear, unambiguous direction to your staff on your business direction is the single most important action you can take to create...
Do you believe sales success comes from only your sales efforts? Jesus said, "the branch cannot bear fruit of itself, unless it abides in the vine" (John 15:4, NASB). Successful salespersons understand that sales and customer retention come from a team effort. The...
Do you ever deliver messages by e-mail that should be delivered in person? The apostle John wrote, " I have many things to write you...I hope to come to you and speak face to face" (2 John 1:12, NASB). E-mail is quick, provides a written record and is inexpensive,...
Do you ever use e-mail when you should meet face-to-face or use the phone? The apostle John said, I have "many things to write you, I do not want to do so with paper and ink; I hope to come to you and speak to you face to face" (2 John 1:12, NASB). Today, e-mail...
Are you struggling to keep your staff from leaving? Solomon wrote, "...there is one who withholds what is justly due, but it results only in want" (Proverbs 11:24, NASB). Staff turnover will be challenging, but effective managers keep turnover to a minimum....
Do you maintain business confidences? King Solomon wrote, "He who goes about as a talebearer reveals secrets" (Proverbs 11:13, NASB). We may have confidential information like future business plans, pricing or that a colleague may be dismissed. Keeping your mouth...
Do you ever hide problems from your superiors? Jesus was relating a parable and said, "Give an account of your stewardship, for you can no longer be steward" (Luke 16:2, NASB). Bosses hate surprises, especially bad surprises. Never hide a problem or try the old...
When the boss asks for something, do you do it promptly? Joseph was a key leader in Egypt, and Pharaoh said, "...whatever he says to you, you shall do" (Genesis 41:55, NASB). When asked to do special things by our boss, accept those requests as opportunities to...
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